Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
Reporting to the AVP, Clinical Trial Start Up, Financial Management and Strategic Initiatives, the Clinical Trials Program Director – Epic Research is responsible for overseeing research workflows across the Oncology enterprise within clinical systems including Epic Beacon. The role includes streamlining research orders workflows, troubleshooting electronic health record (EHR) issues for faculty and staff, optimizing oncology-related documentation and workflows in clinical systems, coordinating, collaborating with the research teams, service areas, Beacon team and appropriate third-party vendors. This position plays a key role in ensuring smooth integration of clinical operations and electronic systems as well as user adoption and training. The role is a key leadership position within Clinical Research Support, the central clinical trials office at Fred Hutch that serves Fred Hutch and the UW/Fred Hutch/Seattle Children’s Cancer Consortium.
TO APPLY
Responsibilities
Beacon Research Operations Oversight:
Facilitation for all decisions related to Beacon research workflows, and optimization.
Ensure seamless workflow integration of any clinical system updates.
Collaborate closely with SOC workflows to help ensure alignment.
Troubleshooting:
Act as the primary point of contact for facilitating resolutions to EHR issues related to research workflows, ensuring minimal disruption to clinical workflows & research team experience.
Analyze root cause and propose solutions for research order issues noted during study conduct.
Workflow Optimization:
Lead efforts to optimize documentation and ordering processes specific to research, streamline workflows to enhance efficiency and patient outcomes.
Collaboration:
Work closely with stakeholder teams across the organization to align clinical system capabilities, research treatment plans and other research related clinical tools with end user needs.
Stakeholder Engagement:
Lead discussions and drive decisions with Executive Committee governing research orders.
Facilitate various meetings/forums to represent the interests of the faculty, research teams and identify opportunities for process improvement and optimization.
Partner with IT to provide input on system upgrade recommendations and facilitate communication of changes to the faculty and staff.
Training and Support:
Facilitate workflow training for faculty and staff and provide ongoing support to ensure that users are proficient in navigating systems and aware of system updates or changes.
Documentation:
Ensure thorough documentation of research operational workflows in alignment with policy, and document troubleshooting strategies for reference and audit purposes.
Quality Improvement:
Oversee the coordination of monthly research quality review of all study specific treatment plans.
Other:
Other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Bachelor’s degree required or equivalent experience.
Minimum three years of staff management experience and five years of experience in clinical trial/protocol management.
Demonstrated knowledge of clinical research operations and current regulations related to FDA, INDs, IDEs, Human Subjects, and Good Clinical Practice.
Strong prioritization, communication, and clinical interpretive skills.
Proven ability to develop effective, collaborative relationships at all levels.
Willing to train and mentor junior study staff
PREFERRED QUALIFICATIONS:
Registered Nurse (RN) or equivalent clinical experience.
Experience in research operations workflows related to EHR and other clinical systems, preferably within an oncology setting.
Proven ability to troubleshoot and resolve complex workflow issues related to EHR use.
Experience with Epic Beacon or similar oncology information systems.
Strong understanding of oncology workflows, documentation, and ordering processes.
Familiarity with coordination of oncology treatment plans, supportive care, and infusion therapies within electronic health systems.
Experience in medication and non-medication specifications and validation processes and research treatment protocol updates within an EHR.
Ability to collaborate effectively with interdisciplinary teams, including research teams, IT, clinical, and administrative staff.
Project management experience within healthcare system implementation.
Ability to drive initiatives that improve clinical system performance and user experience.
Forecasting and meeting deadlines.
Proficiency in use of Excel, MS Word, and Acrobat.
Strong verbal and written communication skills.
Strong attention to detail and ability to work according to CRS central office standards and best practices.
Excellent interpersonal skills and ability to build positive and professional working relationships with internal and external stakeholders.
A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.
The annual base salary range for this position is from $146,462 to $244,046, and pay offered will be based on experience and qualifications.
This position may be eligible for relocation assistance.
This position may be eligible for sign on bonus.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).